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2 reviews
$49.00
Metal Aluminium Menorah Hammered Design with Nickel Plated Finish & Colorful Cups - 8.5"H
Availability:
8 In Stock
|
Metal Aluminium Menorah Hammered Design with Nickel Plated Finish & Colorful Cups - 8.5"H
|
Customs fees should have been 0$ as religious articles are exempt, but you didn't label the package appropriately listed the item as metal and plastic instead of what it is - a menorah. Even then, the actual tax due was only 6$, which I would have been fine to pay. But because you didn't arrange this in advance, UPS charged me an additional 33$ broker fee, bringing the total cash on delivery cost to 39$, and that is your fault.
Despite being charged for shipping on this website, you will also have to pay nearly 100% of the cost "cash on delivery" because of the seller's inability to ship appropriately. When you bring up this is issue, they say "not my problem." So skip this Menorah unless you'd like to pay $100 for it in total.
Hello Stephanie. I'm sorry to hear that you are disappointed. You Ordered a menorah from the United States to Canada. We charged a shipping fee of $ 11.08 and upgraded you to UPS so you'll have the menorah in time for Hanukkah (didn't charged you extra for the shipping upgrade.). You contacted us a few days ago, and explained that ups contacted you and informed you that the customs fees are $ 33, we responded that unfortunately we are not responsible for customs fees on international shipments, its also in our shipping policy.
Thank you again for your review. Happy Hanukkah.
Please go to Shipping/Return Policy
Customs fees should have been 0$ as religious articles are exempt, but you didn't label the package appropriately listed the item as metal and plastic instead of what it is - a menorah. Even then, the actual tax due was only 6$, which I would have been fine to pay. But because you didn't arrange this in advance, UPS charged me an additional 33$ broker fee, bringing the total cash on delivery cost to 39$, and that is your fault.
Despite being charged for shipping on this website, you will also have to pay nearly 100% of the cost "cash on delivery" because of the seller's inability to ship appropriately. When you bring up this is issue, they say "not my problem." So skip this Menorah unless you'd like to pay $100 for it in total.
Hello Stephanie. I'm sorry to hear that you are disappointed. You Ordered a menorah from the United States to Canada. We charged a shipping fee of $ 11.08 and upgraded you to UPS so you'll have the menorah in time for Hanukkah (didn't charged you extra for the shipping upgrade.). You contacted us a few days ago, and explained that ups contacted you and informed you that the customs fees are $ 33, we responded that unfortunately we are not responsible for customs fees on international shipments, its also in our shipping policy.
Thank you again for your review. Happy Hanukkah.
