Shipping/Return Policy

If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns or exchanges within 14 days of receiving your order. You can return your product for a store credit, a different product, or a refund to the original payment method.

Please note the following exceptions to our return and exchange policy:

Below are some examples of common exceptions. 

  • Discounted items are final and cannot be returned or exchanged
  • Returned items must have tags still on and be returned in original packaging
  • Returned items must have no visible signs of wear or use

    To return an item please email us : info@bdfranceusa.com

     

    We are not responsible for the delay in delivery caused by customs

    Import taxes or customs duties
    United States:
    No fees, taxes or duties on orders shipped to the US.

    Rest of the World:
    You may have to pay import taxes and/or customs duties, you should contact your customs office and ask about import regulations and restrictions before placing your order. Customs regulations differ by country and not knowing their regulations can result in your order incurring delays or high import duties.

    Information
    Warning to Frauds and Scammer's We will verify every piece of information you give us prior to shipping any products. Fraud is a crime and we will prosecute to the extent of the law. We will forward all Cookies, emails, IP info and delivery addresses to the city, state, federal and Interpol authorities.

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